One of the Android phone problems that are inevitable is the unfortunately process com.android.phone has stopped which never rings a bell or ring an alarm before it happens. One of the most unpleasant things about this is that it can come at any time and sometimes when you are right in the middle of something important with your phone. And I am certain that there are Android phone users who experience this same plight with their smartphones whether old or new.
Be that as it may trust me, I know the feeling (first hand), and that’s why I am compelled to put together this simple yet permanent fix to the annoying problem, but before we delve into that, it’d be best if you learn and know what unfortunately the process com.android.phone has stopped is and probably why it keeps coming up on your phone’s screen unannounced thereby halting or terminating anything you are doing with your smartphone.
So, What is com.android.phone?
As usual, any problem that occurs in Android phone is because of a bug or an error in a particular file, and as such, the unfortunately the process com.android.phone has stopped error isn’t exempted. The com.android.phone error is prompted mainly by the SIM Toolkit (which comes with every Android phone with a SIM card inserted in it) application or generally, by a corrupt file on your Android phone.
Like I said earlier, this error doesn’t ring a bell or give you some sort of heads up before it appears, but in most cases than others, it appears shortly after you’ve just installed an application, while working on an app or playing a game, as well ass when you are surfing the net. Whichever case or when or situation yours occurred, you need to do something about it and that means fixing it, especially if you wish to continue what you were doing before the error occurred without the occasional pop-up message on your screen. But you can’t fix a problem that you have no idea what so caused it. So,
What Causes unfortunately process com.android.phone Has Stopped Error?
Like I said ab initio, every problem that occurs in Android phone is as a result of some bug in the Android system core files, but in the case of com.android.phone error, there are a handful of reasons which I can say that is the culprit of this unpleasant occasional pop-up message on your Android phone screen.
- You’re using a corrupted micro SD Card
- You recently updated your Android phone’s version
- You flashed a new ROM to your Android phone or you performed a firmware update.
And we will treat each of these scenarios (whichever one yours might be) one by one as well as enumerating possible troubleshooting tips and techniques for each and every one of them starting with the first.
#1. Fix unfortunately process com.android.phone has Stopped Due to Corrupt SD Card
If you noticed that this error started popping up on your phone screen because of your SD card or that it started appearing after you inserted an SD card in your phone, then the best thing to do is to remove the SD card from your phone and make due with your phone’s internal memory.
Alternatively, you can try using a different SD card in your phone, but if your case is anything similar than mine, then I am afraid changing to a new SD card won’t do you any good. Be that as it may, you can try to mitigate the issues yourself by using your phone in safe mode and see if you will get a different (probably better) result. To boot your Android phone into safe mode,
- Turn off your Android smartphone.
- While it is off, press and hold the power button.
- Once the screen light comes on, hold down the Volume+ and volume down- Keys simultaneously
- On complete booting, the Safe mode label will be displayed at the lower-left corner of the screen
Now your phone is booted in safe mode, you can begin to make use of it and see if the problem insists. And if it doesn’t, then the only option left for you is to start deleting files and uninstalling apps starting from the last ones you added.
#2. How to Fix process com.android.phone has stopped Due to Android Version Update
So you received an OTA upgrade notice from your phone makers and then after installing the update, you notice that your phone is almost saying unfortunately process com.android.phone has stopped. Then you uninstalled the update and still, the problem wasn’t fixed. The reason for this is that the files from the previous version(s) may not have been fully deleted thus the reasons of the error you’re encountering and as such you need to eliminate these old files so as to get rid of process.com.android.phone error message. All you need to do is to follow these steps I’ve outlined below
- Clear the Cached data for all Apps – Open your Android phone’s settings
Click on ‘Storage’ Select ‘Phone Storage’ ==>>Tap on ‘Cached data’, tap on OK if you see a prompt.
- Clear the Cache and Data of your Phone – Pull up your phone’s Settings and
navigate to ‘Apps’ or ‘Apps Management’. Swipe to the right to move from the ‘Downloaded’ to the ‘All’ tab Scroll down to ‘Phone’. (if you have more than 1 SIM card inserted into your phone, you may see more than one, do the same for each phone as it represents SIM 1 and SIM 2)
- Clear the Cache and Data of your SIM Toolkit.– Pull up your Android phone Settings ==>> Scroll down to ‘Apps’ or ‘Apps Management’ Section ==>> Swipe to the right to move from the ‘Downloaded’ to the ‘All’ tab ==>> Scroll down to ‘SIM Toolkit’ ==>> Select ‘Clear data’, then ‘Clear Cache’. ==>> You may want to reboot your phone at this point for a quick refresh.
Note: The Android phone menu is pretty much the same but it’d be safe to expect a few differences from the steps I’ve outlined above depending on your phone’s maker and GUI. In my own case, these steps helped me resolve the unfortunately process com.android.phone has stopped on my Xiaomi Note 4 and hopefully, it’ll resolve yours as well.
- Stop Google Playstore Automatic Updates (From the PlayStore App) – Open the Google Play store app on your phone ==>> Click on the ‘Menu’ icon at the top-right corner of the screen. ==>> Navigate to the ‘Settings’ option ==>> Select ‘Auto-update apps’ ==>> Click on the gear icon ‘Do not auto-update apps’.
- Fix Android Custom Recovery – You can make use of several file managers that can access and edit the core Android file. In this case, I will recommend you learn how to use Aroma File manager which was made by guys at XD forum, which happened to be where Forget Windows Use Linux (FWUL) — Best Linux Distro For Android Enthusiasts originated.
- Factory Reset phone to Default – Bear in mind that performing a factory reset will erase all the files on your phone as well as photos, call history, messages, contacts, audio files, and apps and games you’ve installed, etc. So this should be your last resort when all other solutions didn’t yield your desired success.
#3. Fix unfortunately process com.android.phone has stopped Due to New ROM Installation or Firmware update
When playing around with custom ROMS, it is always advised to have CWM backup of your phone’s factory ROM in its pristine condition. This backup comes in handy when you notice any bug or issues which can include the unfortunately process com.android.phone has stopped error in a new ROM you just flashed. So when something like this happens, you can easily restore back your default ROM which has no issues.
Finally, if you have followed the steps outlined above, then the problem of unfortunately process com.android.phone has stopped should be fixed. But if you are still finding it difficult to do this by yourself, or you got lost on the way, don’t hesitate to notify and you’ll be assisted at once.